important guest information
Dear Guest,
We value your experience and safety whilst visiting the Manor Basket Range, We ask that you familiarize yourself with the below in the case of an emergency.
The emergency alert system will automatically give directions, although should you find yourself in an emergency situation and the alarms haven’t started yet, we advise to promptly evacuate for your safety.
The property is fitted with an automated fire and emergency system, when a detector detects smoke in the building or other particles it will trigger the warning system to go into effect. If the warning state does not clear automatically, the system will go into evacuation state for your safety. All guests and visitors are required at this point to evacuate the building and meet at the nominated evacuation point as per the in room map. Please don’t return to rooms unless a fire warden or fire crew advises and the audible alarms have ceased.
The system is sensitive and other elements like steam from showers, talc powder, aerosol deodorant cans can set these alarms off. To counter-act this all rooms have exhaust fans in bathrooms. We advise to keep fans on in bathrooms whilst using the shower, baths or spas to ensure venting occurs and doesn’t set alarms off.
Smoking (including e-cigarettes and vaping) in rooms and balconies are prohibited at all times, To respect the comfort of all guests, should you require smoking facilities we recommend the outdoor garden areas or driveways away from rooms.
When using the room facilities including kitchen, cooking facilities and heaters we recommend these be supervised at all times, and we ask these be shut off when leaving your room.
In the event that the alarms are triggered by an avoidable action/non emergency e.g. burnt food, steam, smoking in room or any of (but not limited to) the above items, the deemed source room will be charged a $930 fire department call out fee, plus any damages and fees caused by the non emergency event.
Important things to note when visiting the Adelaide Hills
DURING EXTREME FIRE DANGER DAYS - IT IS A TOTAL FIRE BAN
These are dangerous fire conditions, If a fire starts, take immediate action. go to a safer location well before the fire impacts.
Please Reconsider travel through bushfire risk areas
DURING CATASTROPHIC FIRE DANGER DAYS IT IS A TOTAL FIRE BAN
These are the worst conditions for a bush or grass fire - The safest place to be is away from high risk bushfire areas
Stay safe by leaving high risk bushfire areas the night before or early in the day – do not wait and see
Your life may depend on the decisions you make even before there is a fire:
When you will leave
Where you will go
How you will get there
When you will return
What you will do if you cannot leave
More information can be found at https://www.cfs.sa.gov.au/warnings-restrictions/restrictions/australian-fire-danger-ratings/
Could we please ask if you do decide to stay on a catastrophic fire danger day that you are familiar with routes to leave if required, install the Alert SA app and monitor CFS and media for potential dangers. Please note that during a bush fire, power or mobile phone access may not be guaranteed, please familiarise yourself before entering the Adelaide Hills.
With the serious bits covered, we hope you enjoy your stay and enjoy this truly magical venue if you have any queries or concerns please contact us via reception@themanorbr.com.au
Regards,
The Manor Team.
+61872002397